Privacy Policy

Last updated: January 2025

Introduction

At Genuinevyline Sports Nutrition ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website genuinevyline.shop or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account on our website
• Subscribe to our newsletter
• Contact us through our contact forms
• Make a purchase or inquiry about our products
• Participate in surveys or promotions

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Demographic information (age, gender, fitness goals)
• Payment information (processed securely through third-party payment processors)
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our site
• Referring website and search terms used

How We Use Your Information

We use the collected information for various purposes, including:

• Providing and maintaining our services
• Processing and fulfilling orders
• Sending you newsletters and marketing communications (with your consent)
• Responding to your inquiries and customer service requests
• Improving our website and services
• Analyzing usage patterns and trends
• Complying with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With trusted service providers who assist us in operating our website and conducting business
• When required by law or to protect our rights and safety
• In connection with a business transfer, merger, or acquisition
• With your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing communications
• Request a copy of the information we hold about you
• Lodge a complaint with relevant data protection authorities

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

International Data Transfers

As we are based in New Zealand, your information may be transferred to and processed in New Zealand. We ensure appropriate safeguards are in place for any international transfers.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "last modified" date. We encourage you to review this policy periodically.